Day 1: Sep 15, 2020
3:15 pm
3:15 pm
PANEL DISCUSSION: AI FOR CX
How AI is Able to Change your Customer Experience to Drive Profit
AI is being used by leading customer experience teams to transform personalization. Deliver real-time personalized experiences to your customers, informed by customer data. Master the success factors to:
- Aggregate data about your customers and their preferences
- Use information about past interactions and purchases
- Implement deep learning technology on industry trends and consumer behavior
Use AI to create a personalized customer experience.
Day 2: Sep 16, 2020
